Customer Experience

Back Office Support

We can help you improve efficiency, reduce costs, and focus on your core business. Our flexible and scalable solutions provide expert support without the overhead costs of in-house staff.

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  • Dedicated 24/7 Support Teams

  • Application & Claim Processing

  • Transaction & Order Processing

Back Office Support Outsourcing Solutions

We combine proprietary technologies and  an experienced team to help transition even your most complex back office administrative tasks to our experts. Our goal is to be an extension of your team, enabling you to optimize your operations and scale your business.

View the Ultimate Guide to BPO
Case Study

A leading national e-commerce
solution company

What We Did
  • Visual Analysis From Images
  • Data Analysis And Reporting
  • Image Based Data Entry
The Team
  • 30 Technicians
  • 10 Quality Assurance
3,000+

Product Catalogs Produced

47,000

Hours of Saved Labor

$800,000

Catalog Production & Quality Assurance Labor Cost Savings

Expert support without
the overhead costs of
in-house staff.

Claims Processing

Accelerate your claims processing and transform your business with our expert support services. No matter the industry – healthcare, insurance, or finance – claims processing is a critical, yet time-consuming back-office task. Our team of experienced professionals has the skills and knowledge to handle even the most complex claims processing requirements, ensuring timely and accurate processing every time. We have experience with:

  • Outbound Call Center Outsourcing

Identification Verification Support

At TechSpeed, we understand the critical role that accurate identification verification plays in your business operations. That’s why we offer comprehensive identification verification support services to help you minimize risks, improve compliance, and enhance the customer experience. Our team of experts can help you with identity verification, document verification, fraud detection, and more.

Web Page
& Catalog Maintenance

Do you have a website or e-commerce site where product information is constantly changing? We can help! TechSpeed can manage your ongoing web page updates to ensure that the information on your product page stays current and accurate. We have helped clients manage and update:

Supply Chain
& Logistics Management Team

At TechSpeed, we understand the importance of efficient supply chain and logistics management for your business success. That’s why we offer end-to-end supply chain and logistics solutions designed to streamline your operations and optimize your supply chain performance. Our team of experts can help you manage your inventory, order processing, transportation, and distribution while ensuring compliance with industry regulations and best practices.

Content Management Services

TechSpeed’s content management services streamline your content creation, distribution, and optimization processes. Our experts can help you create high-quality content, manage your content distribution across channels, and optimize your search engine rankings. With TechSpeed handling your content needs, you can free up your resources to focus on core business activities.

Virtual Monitoring

TechSpeed has the tools to perform round-the-clock monitoring of any video imagery that you need to be tracked in real-time including security cameras, panic response, and live equipment monitoring. TechSpeed’s professionally-trained monitoring team can be your eyes and ears around the clock, instantly alerting you and authorities in the event of an emergency. Some of our services include:

Field Services

At TechSpeed, we understand the importance of providing exceptional field service support to your customers. We offer comprehensive field service outsourcing solutions to help your company streamline its operations and improve service quality.

HR and Recruitment

Our team can help you with HR and recruitment tasks such as onboarding, talent acquisition, and employee administration.

Our Clients Include

From our Partners

I would not work with any other service provider. The best part of working with TechSpeed is they provide you with flexibility. My advice for anyone considering TechSpeed is pretty straightforward. Do it.

Rajiv Chegu

Strategy and New Business

We have been using TechSpeed since 2005 for our data processing. They have consistently delivered data in a quick and thorough manner I honestly cannot think of a single incident where our information was late or delivered with errors. Working with them has been an easy and seamless transaction. I would happily recommend TechSpeed to any company in need of data services.

Elizabeth Gilmore

Wacom Technology Services Corp.

I’m honestly not sure how I first found TechSpeed, probably a Google search many years ago. All I can say is that TechSpeed has been a blessing. I give them clear instructions on what I need, and they do the rest, quickly, efficiently and accurately. And if I’m not sure how to accomplish the goal, they come in with suggestions on how to achieve my goal.

Brian Kent

COO

We have worked with TechSpeed since 2007 and they have greatly increased our efficiency in communicating with prospective students. In the past, it would take months for us to input, but with TechSpeed’s help, we can get student data into our system much faster.

Kelly Groves

Associate Director of IP

TechSpeed deftly grasped the core requirements and efficiently delivers a research reports of the utmost caliber to fulfill the stated need. Using a strategic and established workflow, they maintain a rapid pace and deliver well within the budget.

Denise Burns

Founding Partner

TechSpeed swiftly got us through a busy season when we were backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!

Diane Ernstsson

Manager at JDXpert

Proud to maintain 5-star ratings across the board in multiple disciplines.
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