Back Office Support

Navigating the bureaucracies of the insurance industry can be complicated and time-consuming. Our outbound call service center specializes in providing comprehensive Medical and Dental Insurance Eligibility Call Verification so that your in-house team can focus on core operational priorities. Our team of trained professionals will ensure that your patient coverage information is accurate while reducing administrative burdens and minimizing claim denials. We’ll handle the complexities of insurance verification so you can focus on delivering excellent patient care.

High quality lead generation depends on high quality data. Our team can help you make the most of your data, leveraging insights directly from your own database to identify targeted leads, segment your customer base, and establish contact on your behalf. With our data-driven approach, we make sure that your sales efforts are fueled by a steady pipeline of quality leads. We’ll focus on getting top-quality leads into the funnel so you can focus on converting them into customers.

Cold calling is only a worthy investment when you’re willing to do it the right way. The experienced representatives at our outbound call centers specialize in cold calling services designed to drive your sales growth. TechSpeed’s callers excel at prospecting leads, diligently following up on first contact, and transforming leads into appointments. With trusted voices and extensive experience, we craft proven call scripts that perfectly match your brand, voice, and value proposition. Let us help you connect with potential customers and turn opportunities into results.

Your customers are a rich source for data and insight. We’ll deploy our data analysts to mine this source and transform those insights into actionable knowledge. We build customer surveys tailored to your exact specifications so that you can get a window into your customer preferences, needs, and overall degrees of satisfaction. Our callers will handle the entire process, from survey design and data collection to analysis and reporting. Then we’ll show you exactly how you can use these findings to improve products, services, and sales.

Setting appointments and managing your calendar are critical to your business. But the outreach required to perform these functions can be tedious and time-consuming. TechSpeed’s experienced agents can manage the routine tasks of setting up and confirming appointments, managing your schedule, and providing appointment reminders. Free up your administrative team for core business tasks while enjoying the assurance of a full and well-balanced appointment calendar.

Before you sink a fortune into your marketing budget, make sure you’re choosing the right target audience, messaging, media, and more. Our outbound callers offer comprehensive market research capabilities, delivering real-world consumer data to inform your promotional strategy.  Our operators will establish contact with key demographic target groups, gather critical data on market trends, index competitor activities, and detail customer preferences. These findings can help focus your marketing strategy and produce better results.

Ongoing engagement is a true difference-maker when it comes to nurturing repeat business. Follow-up calling is just as important as first contact when you’re working to improve conversion and retention rates. TechSpeed’s call center agents work from carefully curated call lists designed to ensure timely, effective, and prompt follow-up with both prospective and current customers. Our teams operate around the world, and around the clock, to respond to customer inquiries, provide service updates, resolve grievances, and more.

100% on-time delivery guaranteed. You need it done quickly, completed correctly, and delivered ASAP. We understand. Tell us your data entry outsourcing objectives and we’ll customize a data solution based on your exact needs.

 

 

 

 

 

Our experienced and vetted sales professionals are available on-demand to help scale your outbound sales efforts, boost your sales performance, and raise customer satisfaction levels. TechSpeed’s Call Center Operators are skilled in the use of phone calls, email campaigns, live chat, social media, SMS/text messaging and more, which makes it possible to conduct coordinated outreach across multiple channels. We also work with call center teams in a host of offshore locations. This makes it possible to conduct outreach in a variety of different regions, time zones and languages, and ultimately open your business up to new markets.

Our technical support agents are available 24/7 to make sure that your customers have access to qualified and friendly human assistance whenever and wherever they need it. TechSpeed’s live support agents leverage the latest in customer service technology including CRM software, chatbots, and diagnostic tools to ensure customer inquiries are handled promptly, accurately, and to satisfaction.

Our experienced and vetted sales professionals are available on-demand to help scale your outbound sales efforts, boost your sales performance, and raise customer satisfaction levels. TechSpeed’s Call Center Operators are skilled in the use of phone calls, email campaigns, live chat, social media, SMS/text messaging and more, which makes it possible to conduct coordinated outreach across multiple channels. We also work with call center teams in a host of offshore locations. This makes it possible to conduct outreach in a variety of different regions, time zones and languages, and ultimately open your business up to new markets.

Our technical support agents are available 24/7 to make sure that your customers have access to qualified and friendly human assistance whenever and wherever they need it. TechSpeed’s live support agents leverage the latest in customer service technology including CRM software, chatbots, and diagnostic tools to ensure customer inquiries are handled promptly, accurately, and to satisfaction.